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Information: Complaints
Complaints
If you wish to make a complaint about a service you have received, please submit an email to us at support@awnet.co.uk including as much detail from the issue you have. We will acknowledge your complaint within 3 business days and aim to resolve any issues within 5 business days.

If you're not happy with the initial outcome of your complaint and it's regarding your .uk domain name, then please feel free to escalate your issue to Nominet (the .uk registry) by clicking here.